Tuesday, February 7, 2012

[Definition] Change Agent

A Change Agent is defined as a person who leads change within the organization, by championing the change, and managing and planning its implementation. The role can be official or voluntary; must be representative of the user population, understand the reasoning behind the change, and help to communicate the excitement, possibilities, and details of the change to others within the organization.


And certain KEY skills are needed to successfully lead change. An example:

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