Wednesday, February 8, 2012

A few suggestions to remind us of some of the important things in Life... the illustrations and the captions are from the book "Be happy - A little book to help you live a happy life." by Monica Sheehan.



Which phrases make you particularly think of CHANGE ... and especially how to lead/manage it?



Final Presentation (Prezi)

Below is the link to the Prezi presentation that closed our Change Management class. These are really the KEY items it would be good to understand and remember.


http://prezi.com/ruwuopm9yu1k/eis-simulation-insights-models/

The presentation is also embedded below.


Tuesday, February 7, 2012

Change processes: Major traps



  • Lack of top management commitment
  • Lack of strong, credible leadership
  • Underestimation of the “Not Invented Here” syndrome
  • Late involvement of key implementers
  • Underestimation of changes in informal power structure
  • Widespread use of authority (“directives”) as the key implementation tactic

[Definitions] Adopter Categories


Click on the image below to see it larger!












The timing of the tactics in the EIS


EIS Simulation: Major traps



  • Poor allocation of time and other resources
  • Blindness to process dynamics
  • Inappropriate use of change tactics
  • Limited information gathering
  • Underestimation of informal networks

Adopter Categories



There are five (5) categories of adopters: innovators, early adopters, early majority, late majority, and resisters (or "laggards" as Rogers calls them).


A good article that shows more detail is here.



The Tipping Point

Gladwell defines a tipping point as "the moment of critical mass, the threshold, the boiling point."

An easy-to-remember image ...


Information on Gladwell's book is here.

The Knowing Doing Gap



 One definition of insanity is “doing the same things and expecting different results.”




As change agents you must find the ways to "bridge" the gaps of CONFIDENCE and MOTIVATION!


And excellent article (outlining 16 things we can do to "make things" happen) is here.


The original article by Jeffrey Pfeffer and Robert I. Sutton (Harvard Business School Press 2000) is here.


Finally, as to WHY we often fall into this gap please read this article here.

Epidemic Diffusion

See also this article on social network analysis here.





black: opinion leaders
violet: influenced
green: uninfluenced
grey: undecided





[Definition] Change Agent

A Change Agent is defined as a person who leads change within the organization, by championing the change, and managing and planning its implementation. The role can be official or voluntary; must be representative of the user population, understand the reasoning behind the change, and help to communicate the excitement, possibilities, and details of the change to others within the organization.


And certain KEY skills are needed to successfully lead change. An example:

Insights

"A moment's insight is sometimes worth a life's experience."

Take a few minutes, before Wednesday's class session on 9 Februrary, to view this short presentation on how you can generate insights.


Credits: mickstravellin

"insight" en français ici